Terms & Conditions
§ 1 General, Scope of the Terms and Conditions
1.1 Validity of the General Terms and Conditions
All deliveries and services are provided exclusively on the basis of the following General Terms and Conditions (GTC) in the version valid at the time of the order.
1.2 Contracting parties
Your contractual partner is 7 O'CLOCK GmbH, Frankenstraße 45, 31135 Hildesheim (hereinafter "Seller").
1.3 Scope
Within the meaning of these Terms and Conditions, you are a consumer. Consumers are natural persons who enter into a contract for purposes that are predominantly neither commercial nor self-employed.
1.4 Subject matter of the contract and customer base
1.4.a Our offers are directed exclusively to consumers within the meaning of Section 13 of the German Civil Code (BGB). Consumers are natural persons who enter into a legal transaction for purposes that cannot predominantly be attributed to their commercial or independent professional activity.
1.4.b Entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB) are exempt from the conclusion of the contract
excluded. Delivery to companies and invoicing using the reverse charge procedure are not possible.
§ 2 Conclusion of contract, formation of the contract
2.1 Order and conclusion of contract
Our offers and product descriptions do not constitute a binding offer. Only by placing your order do you submit a binding offer in accordance with Section 145 of the German Civil Code (BGB) , which we can accept. After submitting your order, you will receive a confirmation of receipt by email. Acceptance of your offer will occur within three business days with an order confirmation by email – only then will the contract be concluded.
2.2 Order process
Once you've found the product you're looking for, you can view it without obligation by clicking on the product name or image. Click "Add to Cart" to add the item to your shopping cart. You can view, edit, or remove the contents at any time by clicking the "Shopping Cart" button .
To purchase the products in your shopping cart, click "Checkout." During the ordering process, you select your shipping and payment method. In the final step, you'll see an order summary where you can review, correct, or delete all your information. You can also correct any input errors using your browser's "Back" function or by canceling the order process.
To complete your purchase, you must accept our terms and conditions and click "Buy." This will send your order to us.
§ 3 Storage of the contract text
The contract language is German. We save the contract text and send you the order details and our terms and conditions by email.
§ 4 Right of withdrawal for consumers
4.1 Right of withdrawal
You have the right to cancel your contract within 14 days without giving any reason.
The period begins on the day on which you or a person designated by you (who is not the shipping service provider) receives the goods.
To exercise your right of withdrawal, you must inform us (7 O'CLOCK GmbH, Frankenstraße 45, 31135 Hildesheim, kundenservice@7oclock.de ) of your withdrawal with a clear statement (e.g., by letter or email). You can use our sample withdrawal form , but it is not mandatory.
To meet the deadline, it is sufficient for you to send your cancellation notice before the expiry of the 14 days.
4.2 Consequences of revocation
If you cancel the contract, we will refund all payments, including delivery costs (except for different delivery options), no later than 14 days after receipt of your cancellation.
We will refund you using the same payment method you used to place your order, unless expressly agreed otherwise. There will be no additional costs for you.
We may refuse to refund until we have received the goods back or you have provided evidence that you have sent them back.
You must return the goods to us no later than 14 days after receipt :
7 O'CLOCK GmbH
Gutenbergstrasse 11
31180 Giesen
The deadline is considered met if you send the goods before the expiry of the 14 days. You will bear the return shipping costs yourself.
If the goods suffer a loss of value due to improper use, this may be deducted from the refund.
§ 5 Sample cancellation form
(If you wish to withdraw from the contract, you can use this form and send it to us.)
To:
7 O'CLOCK GmbH
Gutenbergstrasse 11
31180 Giesen
kundenservice@7oclock.de
I hereby revoke the contract I concluded for the purchase of the following goods:
Ordered on: ________________ / Received on: ________________
Consumer's name: ___________________
Consumer's address: ___________________
Consumer's signature: (only for notification on paper)
Date: ________________
§ 6 Prices and shipping costs
6.1 All prices include VAT and are final prices plus any applicable shipping costs. These are listed separately on the "Delivery and Payment Terms" page.
6.2 If an order has to be reshipped due to an incorrectly entered address, we reserve the right to subsequently charge the flat rate shipping fee.
§ 6a Effects of partial returns on shipping costs and bundle offers
6a.1 Shipping costs if the minimum order value is subsequently exceeded
We offer free shipping within Germany for orders over €69. If you fall below this threshold due to a partial return, we reserve the right to subsequently charge the regular shipping fee of €5.90. This fee will be automatically deducted from the refund amount.
6a.2 Partial return of discounted sets or bundle offers
If you order a discounted bundle or set and only keep part of it, the included items will lose their bundle discount. In this case, we will charge the items you keep at their regular individual price and deduct the difference from your refund amount.
§ 7 Delivery conditions
7.1 Delivery will be made to the address you provided during the ordering process.
7.2 You are responsible for any customs duties or local taxes .
§ 8 Payment conditions
8.1 Payment methods
You can choose from the following payment methods:
- PayPal
- Instant bank transfer
- Klarna instant bank transfer
- Klarna invoice
- Visa
- Mastercard
- maestro
- American Express
Note: With Klarna, payment is made directly to Klarna in accordance with their terms and conditions.
§ 9 Retention of title
The goods remain our property until full payment has been made.
§ 10 Warranty
If you are a consumer, the statutory warranty applies.
If an item is damaged or delivered incorrectly, please contact our customer service within 3 days of receipt .
§ 11 Liability
We attach great importance to the highest quality and care in our products and services. Should unexpected problems arise, we are of course at your side. Our liability is limited to cases of willful intent and gross negligence. In cases of slight negligence, we are only liable if essential contractual obligations are violated, the fulfillment of which is essential for the proper execution of the contract and on whose compliance you, as a customer, can regularly rely.
This, of course, does not affect our unlimited liability for damage to life, limb, or health, as well as for claims under the Product Liability Act. We always strive to find a fair and customer-oriented solution should you ever have cause for complaint. In such cases, you can contact our customer service at any time so that we can work together to find a satisfactory solution.
