Matcha Complete Set with Two Ceramic Mugs | Akio

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Matcha Set + Mug | Akio

Akio brings aesthetics and mindfulness to every matcha moment – with the perfect ceramic cups

Dishwasher safe

For hot & cold beverages

Perfect as a gift

220ml capacity

You are saving 11,99 €

54,99 €

incl. VAT and free shipping on orders over €69

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Purchase on invoice

DHL shipping

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product details

Scope of delivery:

1 x porcelain Matcha bowl
1 x bamboo Matcha whisk
1 x bamboo Matcha scoop
1 x porcelain Matcha whisk holder
2 x porcelain ceramic cups

Material:Porcelain and bamboo
Finish:Glossy (Matcha tools) | Matte (ceramic cups)
Set size:6-piece
Color:Cream white/bamboo
Cup capacity:220 ml
Cup dimensions:Diameter approx. 8 cm | Height approx. 8 cm
Cup weight:approx. 230 g per cup
Usage:Classic Matcha preparation + hot and cold drinks

Product information

Our Akio complete Matcha set combines minimalist design with a carefully selected range of classic Matcha tools and two high-quality ceramic mugs – perfect for all those who love Matcha and want to enjoy it together. The combination of porcelain and bamboo appears high-quality, harmonious and timeless, making every Matcha preparation a special ritual.

The two ceramic mugs ideally complement the set: whether for your freshly prepared Matcha latte, relaxing tea, or morning coffee. Whether for yourself, to share with a special someone, or as a thoughtful gift – Akio brings aesthetics and mindfulness to every moment.

Important information:

Small variations in shape, color or structure are due to the material properties of porcelain and bamboo, making each set a unique piece. The bamboo whisk is a natural product and should be handled with care to ensure a long lifespan.

Care & Storage

The matcha bowl, whisk holder, and ceramic cups are dishwasher and microwave safe, but can also be cleaned by hand to preserve the material and surface long-term. The bamboo whisk and bamboo spoon are not dishwasher safe and should only be rinsed with clear water after use and thoroughly air-dried. The whisk should always dry on its holder after cleaning to maintain its shape.

Please avoid extreme temperature fluctuations as well as impacts and hard surfaces to maintain the longevity of the set.

Shipping & Returns

1. Delivery time

We always strive to ship your order as quickly as possible. Delivery within Germany is usually 1–3 business days .

For Austria and other European countries, the delivery time is 3-7 working days with DHL.

Once your package has left our warehouse, the actual shipping time is the responsibility of the shipping service provider. Should there be a delivery delay beyond our control, we ask for your understanding and patience.

2. Shipping costs

2.1 Germany

The shipping costs within Germany are a flat rate of €5.90 .
Shipping is free for orders over €69 .
We use our shipping partner DHL for parcel shipping.

2.2 European Union and Great Britain

For shipping to Austria we charge a flat shipping fee of €9.90 .
We ship throughout Europe. Shipping costs for parcels to other European countries and the UK are a flat rate of €13.90 , regardless of the order value.
Note: Any customs duties or local taxes must be borne by the recipient.

2.3 Switzerland

Shipping costs to Switzerland are €24.90 .
Note: Any customs duties or local taxes must be borne by the recipient.

2.4 Norway

Shipping costs to Norway are €19.90 .
Note: Any customs duties or local taxes must be borne by the recipient.

3. Shipping company

We rely on our logistics partner DHL to ship our items.

As soon as your package is on its way, you'll receive an email with the tracking number . This allows you to track your order at any time.

Please ensure that you are available to receive your parcel or use an alternative delivery option if you are not at home.

4. Shipment tracking

As soon as your order has been processed in our logistics center and handed over to DHL , you will receive an automatic shipping confirmation by email .

This contains a tracking link that you can use to view the status of your delivery at any time.

If you're expecting your package but no delivery driver has arrived, please check your tracking information. It may be that:

The package was delivered to a post office or packing station .
It was left with a neighbor or at your desired location .

If your package cannot be found, we recommend that you contact DHL customer service directly.

5. Return

We take great care in selecting our products and are confident in delivering the highest quality. Of course, it may still happen that a product doesn't meet your expectations, or that you ordered multiple items. In this case, you can simply return the items in their original packaging to the following address:

7 O'CLOCK
Gutenbergstrasse 11
Hall 7
31180 Giesen, Germany

Please note that every return involves additional logistical and organizational effort. Therefore, we unfortunately cannot cover the return shipping costs and thank you for your understanding. If you have any further questions regarding returns, our customer service team is available at any time via email at kundenservice@7oclock.de .

Unfortunately, returns received after the 14-day period cannot be accepted . If you return the goods after this period, we may either return them to you at your expense or issue a voucher for the amount of the returned items.

6. Return conditions

Please pack the items securely, unused, and in their original packaging. We thoroughly inspect each item. We cannot accept returns of damaged or used items. Use secure outer packaging, either with the return label attached or with a post office employee. This is the only way your return can reach us undamaged.

7. Free product gifts

If you received a free product as part of a promotion that was tied to a minimum order value , this must also be returned if you return it. If the free product is not returned, we will invoice you for it and deduct the amount from your refund.

If you keep items that exceed the respective minimum order value, you may of course keep the free product.

8. Refund

After checking your return, you will receive a refund of the invoice amount corresponding to the value of the returned goods within 14 days using the payment method you originally used.

Please keep your receipt safe until you receive your refund. Our logistics team will make every effort to process your return as quickly as possible.

Even if your package has already arrived according to your tracking information, it may not be processed the same day. You will be automatically notified of your refund via email within 14 days at the most. Rest assured: We're working as quickly as possible to ensure you don't have to wait long for your refund.

If there are any unexpected discrepancies with your refund, we apologize. In this case, please contact our customer service team by email at kundenservice@7oclock.de so we can review your issue and find a solution as quickly as possible.

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